Privacy Policy

1. Introduction

Welcome to Total Trading Terminal ("Total Trading Terminal", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://totaltradingterminal.com and use our trading terminal platform and related services (collectively, the "Services").

Please read this policy carefully. If you disagree with its terms, please discontinue use of our Services.

2. Information We Collect

Information You Provide Directly

• Account registration information (name, email address)
• Profile information and preferences
• Payment and billing information (processed securely via Stripe)
• Communications you send to us (support requests, feedback)
• Trading preferences, watchlists, and custom configurations

Information Collected Automatically

• Log data (IP address, browser type, pages visited, time spent)
• Device information (hardware model, operating system, unique device identifiers)
• Usage data (features used, actions taken within the platform)
• Cookies and similar tracking technologies

Information from Third Parties

• Social login providers (Facebook/Meta): public profile, name, and email address
• Brokerage integrations (when you connect your brokerage account): account balances, positions, and trade history as authorized by you
• Market data providers: publicly available financial data

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Create and manage your account
• Process transactions and send related information (receipts, invoices)
• Send administrative information (updates, security alerts, support messages)
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze usage patterns to improve our Services
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Third-party vendors who assist in operating our platform (e.g., Stripe for payments, cloud hosting providers)
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred
• Legal Requirements: When required by law, court order, or governmental authority
• Protection of Rights: To protect the rights, property, or safety of Total Trading Terminal, our users, or the public
• With Your Consent: For any other purpose with your explicit consent

5. Facebook / Meta Login

When you choose to log in using Facebook, we receive your public profile information (name and email address) as permitted by Facebook's platform policies. We use this information solely to create and manage yourTotal Trading Terminal account. We do not post to your Facebook profile, access your friends list, or use your Facebook data for advertising purposes. You may revoke Total Trading Terminal's access to your Facebook account at any time through your Facebook settings.

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data in transit, encrypted storage for sensitive data, and access controls limiting who can view your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide Services. You may request deletion of your account and associated data at any time by contacting us at [email protected]. We will respond to deletion requests within 30 days, subject to legal retention requirements.

8. Cookies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Services may not function properly.

We use the following types of cookies:

• Essential cookies: Required for the platform to function (session management, authentication)
• Analytics cookies: Help us understand how users interact with our platform
• Preference cookies: Remember your settings and preferences

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at [email protected].

10. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

11. Third-Party Links

Our Services may contain links to third-party websites, including brokerage platforms and market data providers. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Services after any modifications constitutes your acknowledgment of the modified policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: